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QA & Web Operations Assistant

Be part of the team that drives growth at SmarterHome.ai

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Full Time

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Hybrid

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Bogotá, Bogota, Colombia

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QA & Web Operations Assistant

The QA & Web Operations Assistant supports the QA & Web Lead by validating websites, marketing assets, and digital workflows prior to launch. This role ensures quality standards, accurate documentation, and effective coordination across marketing, design, development, and operations teams.

Duties & Responsabilities

  • Perform QA validations on web pages, landing pages, forms, and digital assets

  • Identify, document, and track defects using ClickUp or similar tools

  • Maintain QA checklists, logs, and validation documentation

  • Support cross-functional coordination and task follow-up

  • Validate content accuracy, responsiveness, and localization (EN/ES)

  • Support launch readiness and post-launch monitoring

Skills that will make you a great fit

  • Exceptional communication, coordination, and analytical skills.

  • Strong organizational and multitasking abilities.

  • Proficiency with digital tools. 

  • Computer skills and comfort working across multiple systems during calls.

  • Proactive, results-driven mindset with attention to detail.

  • Problem-solving attitude with a focus on resolution.

  • A “challenge accepted” approach.

What we require and look for in you

  • 1+ year of experience in QA, web operations, or digital support roles

  • Strong attention to detail and structured execution mindset

  • Experience using task or ticketing tools (ClickUp, Jira, etc.)

  • Clear written communication and documentation skills

  • Ability to work with cross-functional teams

  • English B2 or higher

We take care of you (Perks & Benefits)

We want you to feel calm and supported with us, which is why we offer:

  • Permanent employment contract.

  • Wellness activities and special events.

  • Continuous training and development programs: Your growth matters.

  • Private health insurance so you receive the care you deserve when you need it most.

  • A 42-hour weekly schedule designed to support a balanced lifestyle.

  • Weekend lunch bonus to support you during peak schedules.

Schedules

  • 42 hours per week

  • Monday to Friday

  • 2 Days OFF

Apply Now
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